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|FactoryDirect2you is a family owned company that began in 2002. The Bugelli family has always had an interest in the culinary arts which sparked the desire to share this knowledge with their customers. The Bugelli’s opened their first bakery in 1993 with a second one to follow shortly thereafter. In the bakeries, they sold cookware products with much success and decided to offer a broader range of the durable and efficient products to all consumers. Sharing this knowledge lead to our web site business and we opened FactoryDirect2you.com in 2002. FactoryDirect2you received the 2005 Internet Retailer of the Year Award from Kuhn Rikon of Switzerland and in 2007, the Brady Marketing Award for Outstanding Performance and in August 2011 we were awarded an Excellent rating by STELLAService.|
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Our Toll Free number is 866-233-6587. Customer support is available between 8:00am - 3:00pm PST Monday - Friday.
|Business days in transit from: LA VERNE, CA. 91750|
UPS guarantees the day of delivery for every ground package you ship to any address within the 48 contiguous states, except for any ground package originating in Alaska or Hawaii. In addition, the guarantee applies to shipments from Puerto Rico to the 48 contiguous states (see Terms and Conditions for details). Service Map colors may vary due to differences in hardware and software. For the scheduled days in transit for ground packages shipped within the 48 contiguous states, please use the Time-in-Transit calculator.